P O L I C I E S
All online orders must be fufilled through our exclusive payment platform, Stripe. We accept most forms of credit and debit cards! You will be walked through the steps at checkout.
Gatherware agrees to ship all ordered products within 2 weeks of the order placement. Current Pre-Orders will begin processing on March 1st. Once shipped, you can expect your package to arrive within 1-5 business days. We will send you a notification email once your product has been shipped along with a tracking number. Currently, we only ship within the U.S.
While we make sure all our items are securly cushioned with bubble wrap, sometimes the inevitable happens... an item gets broken in transit. If you open your package and find that any of your items are damaged, simply send us an email and we we will have them replaced.
If you would like your shipment to be delivered as a gift, send us an email! We will gladly include a personalized note in your package.
If for some reason you are not completely satisfied with your purchase, we will gladly refund your order within 14 days of purchase date. The items must be returned in unused condition in it's original packaging. Any item that is not in the same condition as it was shipped will not be accepted as a return. Shipping costs are non-refundable and return shipping fees are the responsibility of the customer.
Your email and mailing address will be used to confirm your orders and to receive occasional promotional materials & special offers from our company. If you no longer wish to receive emails from Gatherware, you can unsubscribe at the bottom of the email. We will not give or sell any of your personal information to any third party.